1. Scope of This Policy
This policy applies to information collected through the ACJ Electronics website, direct inquiries, and service-related communication handled through the contact details published on this site. It covers both the information you send us directly and the information collected automatically by the analytics and advertising services described in sections 4 through 6.
2. Information We Collect
- Name, phone number, email address, and message details that you send when you ask about a repair, diagnostic, setup, or quote.
- Device details, fault descriptions, photos, and service notes that are needed to review or manage a request.
- Routine website data such as server logs, browser information, and cookie-related usage data used for security, site operation, and basic traffic review.
- Automatically collected technical data used by our analytics and advertising partners, which may include your IP address, approximate location derived from it, browser and device type, referring page, the pages you view on this site, and cookie or advertising identifiers stored in your browser.
3. How We Use Information
- To reply to inquiries and explain next diagnostic or scheduling steps.
- To prepare quotes, service notes, and follow-up support tied to a repair or setup request.
- To protect the website, reduce abuse, and understand how core pages are used.
- To measure which guides and service pages are useful, and to support the advertising that keeps this site's free troubleshooting content available.
4. Cookies, Analytics, and Advertising
A cookie is a small file that a website or one of its partners stores in your browser. This site uses cookies for normal operation, for traffic measurement, and for advertising.
Advertising. This site displays advertisements served by Google. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or to other websites. Google's use of advertising cookies enables Google and its partners to serve ads to you based on your visits to this site and other sites on the internet. Some of these vendors may also use device or advertising identifiers, and may combine that information with data they have collected elsewhere.
Analytics. This site uses Google Analytics 4 to understand which pages visitors reach and how they move through the site. Google Analytics sets cookies in your browser and processes the technical data listed in section 2. It is used for aggregate traffic review, not to identify individual customers.
Site operation. Cookies are also used for caching, security, and basic preference handling. Blocking these may affect how parts of the site behave.
You may opt out of personalized advertising, and you may block or delete cookies at any time through your browser settings. Section 5 lists the specific controls.
5. Third-Party Vendors and Your Ad Choices
Our advertising partner is Google, through the Google AdSense program. You are not required to accept personalized advertising, and the following controls let you change or withdraw that choice at any time:
- Turn off personalized advertising from Google at Google My Ad Center.
- Read how Google uses cookies in advertising at Google's advertising technologies page.
- Opt out of interest-based advertising from participating US vendors at the Digital Advertising Alliance.
- Opt out of participating European vendors at Your Online Choices.
- Prevent Google Analytics from measuring your visits with the Google Analytics opt-out browser add-on.
Opting out stops advertising from being personalized to you. It does not remove advertising from the site, and it does not affect any repair or service request you have already sent us.
6. Visitors in the EEA, UK, and Switzerland
ACJ Electronics is a repair business based in San Vicente, Ilocos Sur, Philippines, and this site is written for customers in that service area. Visitors from the European Economic Area, the United Kingdom, and Switzerland are shown a consent prompt from a Google-certified consent management platform before advertising and analytics cookies are set. Whether ads are personalized for you is governed by the choice you make in that prompt, and you can reopen it to change your answer.
7. Sharing and Disclosure
ACJ Electronics does not sell personal information. Information may be shared only with service providers that help operate the website, email, hosting, security, backups, analytics, advertising, or messaging workflows, and only when that sharing is needed for site operation, service handling, or legal compliance. Those providers handle data under their own published policies, which are linked in section 5 where they apply.
8. Data Retention
Inquiry details, quote discussions, and service-related notes are kept only as long as needed to respond, support a completed service, maintain business records, or meet legal, tax, accounting, or security obligations. Analytics and advertising data is retained by the relevant provider according to that provider's own retention schedule.
9. Security
Reasonable technical and administrative steps are used to protect website and inquiry data. No online system is fully risk free, so customers should avoid sending unnecessary sensitive information through open channels.
10. Children's Privacy
This site is intended for a general audience and is not directed at children under 13. ACJ Electronics does not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us using the details in section 11 and we will delete it.
11. Your Choices and Contact Details
You may request access, correction, or deletion of personal information that ACJ Electronics still holds, subject to operational and legal limits. For privacy requests, contact hello@acjelectronics.com or call +63 927 609 7155 during business hours.
Your use of this site is also covered by our Terms and Conditions.