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Warranty Policy

Understand the current workmanship warranty baseline, exclusions, and claim process for ACJ Electronics service work.

One-Month Warranty Baseline

ACJ Electronics provides a one-month workmanship warranty for covered hardware repairs. The warranty starts on the date the repaired device is released and applies only to the documented fault or replacement part listed in the related service record.

Coverage by Service Type

Service type Warranty terms
Phones and tablets One month for the documented hardware repair or replacement part, subject to normal customer handling.
Laptops and desktop computers One month for the documented hardware repair or replacement part, subject to normal customer handling.
Printers One month for the documented mechanical or electrical repair or replacement part, subject to normal customer handling.
Speakers and general electronics One month for the documented hardware repair or replacement part, subject to normal customer handling.
Other services For diagnostics, cleaning, software work, configuration, data-related work, consumables, or services outside the categories above, the applicable coverage is stated in the service record.

What the Warranty Covers

  • Workmanship tied to the original covered repair.
  • A replacement part installed by ACJ Electronics when the same documented issue returns within the one-month period.
  • A reasonable re-check and validation for the documented fault.

What Can Void Coverage

Warranty coverage depends on how the customer handles the device after release. It does not cover accidental damage, liquid exposure, drops, misuse, power-related events, unauthorized opening or third-party repair, unrelated faults, consumables, cosmetic wear, or conditions outside the approved repair scope.

How to Make a Warranty Claim

  1. Contact ACJ Electronics through hello@acjelectronics.com or +63 927 609 7155.
  2. Share the device, original service date if known, and the issue that returned.
  3. Bring the device for inspection or follow the scheduling steps ACJ provides.
  4. ACJ will confirm whether the issue matches the original covered repair before approving warranty action.

Important Notes

The warranty does not guarantee that every issue appearing after service is related to the original repair. ACJ Electronics may inspect the device first to confirm the current issue falls within the documented coverage.